Business and Small Business

When choosing your small business VOIP phone system in Tampa, you should definitely consider the services of Digital South Communications.

It offers maintenance of existing phone systems; local and long distance phone service; IP/VoIP telecommunications solutions; digital phone systems with IP/VoIP potential; SIP trunking; Voice T1; ISDN PRI T1; used phone systems and voice mail with warranty; computer networking; internet access; recording of phone calls, emails, screen shots and instant messaging; promotions on hold; loudspeaker paging and music for offices or plants; and voice and data cabling.

Digital South Communications can provide your business with the NEC phone system, BCM phone system or Vertical phone system. Since Norstar/Nortel has already been sold, Digital South Communications extends the discounted upgrading offer of the NEC phone system to Norstar/Nortel customers who may be experiencing problems with the turnover.

A VoIP phone system means Voice over Internet Protocol. This phone system delivers voice communications over the internet and other IP networks instead of the public switched telephone network or PSTN. This is why it is also referred to as IP Telephony or IP Telephone System. This is considered as a digital phone system because the analog voice signal is converted to digital format and translated into internet protocol packets in order to be transmitted through the internet.

SIP / VOIP phones are required for the VoIP phone system. The various types of SIP / VOIP phones are software based SIP / VOIP phones, USB SIP / VOIP phones and hardware SIP / VOIP phones.

Software based SIP / VOIP phones, also called soft phones, are actually not physical phones but programs. The program is installed on the computer and it allows the user to make calls through the computer’s microphone and its speakers or a headset.

USB SIP / VOIP phones look physically like the regular telephones. They are plugged into the computer through the USB port. They also need the soft phone software to work, though.

Hardware SIP / VOIP phones not only look like regular telephones but also function just like them. They contain an integrated mini hub and are directly connected to the data network of the computer, thereby sharing the network conection. There are several popular brands to choose from.

Voice and data cabling should be installed properly for the telecommunications and information technology systems of a company to perform properly. Digital South Communications does voice and data cabling from single locations to thousands of locations; voice and data cabling in existing or newly constructed offices; complete data center installation including wall and floor racks and cabinets; coax and video cabling; Cat 3, Cat 5e, and Cat 6 data cabling; fiber optic cabling; underground cabling between buildings; aerial cabling such as the setting up of telephone poles; installation of cabling for office and warehouse paging systems; testing, labeling, and certification of cabling; installation of cables and jacks for phones and computer networks; and building entrance protection.

As a member of the Building Industry Consulting Service International, Inc. (BICSI), Digital South Communications complies with the BICSI Code of Ethics and the BICSI Registered Communications Distribution Designer (RCDD) Standards of Conduct. That includes primarily working according to the regulations of the National Electrical Code as well as all local regulations and the highest standards of the low voltage voice & data cabling industry.

Digital South Communications has efficiently provided over 3,000 clients with small business VOIP phone systems and other services since 1991. The company’s main client base is in Tampa but it also serves the entire state of Florida and the rest of the country through its affiliated network of dealers.

If your business still does not have a merchant account that allows you to offer full credit card services, you are turning your back on profits. Just take a look at all of your competitors. All of those that pose serious competition accept credit card payments. Those that do not have credit card services do not have great sales figures to show, either. Even statistics point to the fact that companies that have credit card services earn much more than companies that do not have credit card services. The average credit card sale is $40 while the average cash sale is only $9. That means you are losing potentially $31 per sale.

You may also be spending more by accepting only cash and check payments in your business. The processing of cash and checks has been found to be more costly, requiring more manpower in handling. Studies have shown that the average processing cost of credit card payments is only 2.7% of a transaction while the average processing cost of checks is 4% of a transaction and the average processing cost of cash is 4.8% of a transaction. Once again, you are leaking profits by refusing to accept credit card payments.

So how do you accept credit card payments in your business? This is where credit card services come in. The old route is to apply for a merchant account in a bank. You will then have to lease the software and equipment necessary to actually process payments and send the data to your account. If you want to accept credit card payments online, you need to apply to a payment gateway that allows real time credit card authorization for online transactions. You should ensure that your payment gateway is compatible with the bank or financial institution where you have your merchant account, and with the software and equipment you have leased.

In choosing the bank or financial institution for your merchant account, consider their expertise in combating fraud and reducing chargebacks. Also make sure that they are experienced in handling merchant accounts with online transactions.

If you are a small business owner, stick to a bank or financial institution that caters to small businesses rather than large companies. You may be able to get better rates and packages designed for your specific niche.

There are options for credit card services that offer everything you need in one easy package. You will not have to deal with various entities or go through various procedures. Often, these options also have added benefits, among them, quick reporting on your credit card sales figures. They may also offer interest on your credit card sales income, even up to money market rates.

One very important feature of your credit card services that you may not know of is that it can automatically qualify you to avail of small business loans. Once you have established a record of sales through credit, most credit card services will allow you to make cash advances that are practically like getting previously approved small business loans without having to put up any required collateral. The credit card services consider your future income through credit card sales as your collateral. This can go a long way in further growing your business.

Payment will not be a problem, either. For as long as you have sales through credit payments, you automatically get to pay your small business loans. It does not matter how much your sales are. Your payments are automatically deducted as a percentage of your sales. You are always covered.

Now do you still need further convincing on the benefits of credit card services for your business?